General
What is Zunabo?
Zunabo is a house of services brought together under one brand - cybersecurity, IT and practical guides (ebooks). Each service is a "door" you open depending on your needs.
Do you work remotely?
Yes. The vast majority of our services are delivered online, wherever you are. Some IT work (hardware, on-site network) requires an in-person visit.
What languages do you work in?
French and English.
Services & timelines
How does a service engagement work?
You request a quote, we scope the need together, agree on a price and timeline, carry out the work, then deliver the result to you.
What are the turnaround times?
They depend on the scope and are specified in the quote. Smaller tasks (documents, configuration) are often delivered within 24 to 72 hours.
Can I combine several services?
Yes, directly from the Offers page. A discount applies automatically from 3 services onward, and bundles group several services at a reduced price.
Payment
How do I pay?
By Mobile Money (M-Pesa, Airtel/Orange Money) and by international methods for the diaspora. Ebooks are paid for through the online store. The exact method is confirmed at the time of the quote.
Do I need to pay in advance?
It depends on the service; the terms are clearly stated in the quote, with no surprises.
Do you offer subscription plans?
Yes, monthly partnerships (Essential, Pro, Enterprise) for ongoing support rather than one-off work.
Security & privacy
Is my data protected?
Yes. The site uses an encrypted connection (HTTPS) and we only collect the information necessary for your request. See our privacy policy.
Are your security audits legal?
Yes. This is ethical hacking, carried out within a strictly legal framework and only with your prior written consent.
Quotes & follow-up
Is the quote free?
Yes, completely free and with no obligation.
How do I track my request?
You'll receive a reply at the email address given in your request. A dedicated client area for tracking is planned.
Can I leave a review?
Yes, after a service. Your review is published after approval, to ensure genuine feedback.